Educational guide
Choosing a California Collision Repair Shop
Questions to ask about estimates, parts, insurance coordination, warranties and repair timelines.
- Ask for a written estimate describing labor, parts and expected charges.
- Confirm whether original, aftermarket or recycled parts may be used.
- Ask about warranties, storage charges and the expected completion date.
- Verify applicable business licensing and insurance information.
- Keep copies of estimates, authorizations, invoices and communications.
This guide provides general information only and is not legal or medical advice. Rules and individual circumstances differ. In an emergency, call 911.